A participant may change or cancel an agreed service.
No penalty will be incurred provided a change in date is made at least 5 days prior to departure and other dates are available.
Except as outlined above, our cancellation policy applies to our trips and tours.
- If a participant cancels eight (8) days or more prior to departure, a refund less an administrative and credit card fee 15% will be made.
- Cancellations one week or less prior to departure will result in a charge of 50% of the deposit.
- Cancellations twenty-four (24) hours prior to departure will result in no refund.
- Failing to arrive on the day of the tour will not result in a refund.
- In case of cancellation or disruption due to acts of God, war, terrorism, rebellion, strike or any other causes beyond the participants’ control, they will receive a full refund.
Refunds will be made within thirty (30) days of the cancellation date.
