Data Collection
We collect information that you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, or otherwise contact us.
The information we collect is as follows:
- Contact Form
The information we collect from the contact form includes your name, phone number, email address, and other contact or identifying information that you choose to provide in your message and that we use to contact you. - Bookings
The information we collect from orders includes the information you fill in during the booking process and is used to process them, to notify you if necessary and for future communication about tours that may be of interest to you. - Direct Emails
In case you email us directly (ie not through the contact form) the information we collect includes your email address, your name and any information you provide us with in your message. This data is used for your convenience during our current and future communication. - Anonymous Information / Third Party Services
We use third party services to collect anonymous data from each visitor to the Website in order to monitor our traffic and improve our services. Such services are Google Analytics, Google Ads and Facebook Analytics & Remarketing.
For example, these services collect information such as web requests, data sent in response to those requests, Internet Protocol Address (IP Address), browser type, browser language, and conversion information.
Cookies
Cookies are small data files stored on your hard drive or device memory that help us improve our services and experience, see which areas and features of our services are popular, and count visits. Cookies do not harm your device, and you can control and delete them as you wish. Third party services to collect anonymous data use various technologies, which may include sending cookies to your computer.
We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that can be used in our services or emails and track metrics visits or understand campaign usage and effectiveness.
Data Retention Period
The data you provide to us, as described in the “Data Collection” section, we keep forever or for as long as we decide to keep the current database.
This is done to improve the speed and directness of our communication with you, to understand how our website is used, and to optimize the security and quality of the services we offer you.
Use of Data
We use your personal information only to provide you with the Maternity services or to contact you about the Website or our services.
We use industry standard techniques to protect against unauthorized access to the data we have stored about you, including personal information.
We do not share personal information you have given us without your consent unless:
- It is necessary for us to carry out your request
- We believe it is necessary to enforce our legal agreements or something legally required
- We believe it is necessary to detect, prevent or address fraud, security or technical issues that may arise
Data Sharing
We do not share your personal information with third parties. Aggregated, anonymous data is periodically transmitted to third-party services (as mentioned in the “Data Collection” section) to help us improve our website and services.
Third-party services may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links you clicked and conversion information.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We also use social media buttons provided by services such as Facebook, Twitter and Tumblr. Use of these third-party services is entirely optional. We are not responsible for the privacy policies and/or practices of these third-party services, and you are responsible for reading and understanding the privacy policies of those third-party services. You can read more about the privacy policies of these services here:
- https://www.google.com/intl/en/policies/privacy/
- https://www.facebook.com/legal/FB_Work_Privacy
- https://twitter.com/en/privacy
- https://policy.pinterest.com/el/privacy-policy
Opt-out Request, Contact Preferences
You can contact us and delete your personal data through the information you will find on our contact page. Deletion will be done upon your request and within a reasonable period of time (2-3 weeks).
If you do not wish to receive cookies, you can modify the settings of your browser (web browser) so that you are warned when cookies are sent, disable all or some of the cookies used by the website or delete cookies already installed on your computer.
Most services work without the use of cookies, however if you disable cookies, you may not be able to access certain services and features of the Website.
Below are references of the most basic web browsers that refer to specific versions.
- Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Internet Explorer: http://windows.microsoft.com/el-gr/windows7/block-enable-or-allow-cookies
- Mozilla Firefox: https://support.mozilla.org/el/kb/enisxymenh-prostasia-apo-katagrafh-firefox?redirectslug=enable-and-disable-cookies-website-preferences&redirectlocale=el
- Safari: http://support.apple.com/kb/ph5042
Data Security
We take reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. These measures include the use of a security certificate (SSL) with 2048Bit RSA encryption at every point of our page. However, you should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail messages sent to or from the Sites may not be secure.
Changes to the Privacy Policy
We may amend this Privacy Policy from time to time. The use of information we collect now is subject to the Privacy Policy in effect at the time the information is used.
